Why can’t users restore during archive maintenance?.How long does data stay in cold storage?.How do I reduce the amount of CPU the Code42 agent is using?.How do I exclude entire folders and specific files from backups?.How do users set up a new device for backup and no longer back up the old one?.

Can I back up a server with Code42 software?.Can users back up to other users' computers?.Can I run Code42 software on a headless/NAS setup?.Can users back up files on an external drive, NAS, or a mapped drive?.Can the Code42 agent handle terabytes (TBs) of data?.Why isn’t this backup reaching 100% complete?.Why does the Code42 agent report a different file size than the size of files selected for backup?.Is Code42 certified for ISO 27001 or SSAE 16 compliance?.Why are we using more licenses than we have active users?.How do I get help with my license, invoice or bill?.Is Code42 software translated in other languages?.Is Code42 software available outside of the US and Canada?.Trials, licenses, billing, and licensing questions: How do I install or uninstall Code42 agents?.How can I use Incydr with EDR software?.How do I configure deployment policies?.How long does it take for file events to appear in Incydr?.How do I connect Incydr to my other systems?.How can I more closely monitor users with higher risk of exfiltration?.How is the severity of a file event calculated?.How do I pull suspicious file activity together for another team member to review?.How do I get notifications for file events I'm most concerned about?.How can I use Code42 Incydr to detect and respond to insider risks?.This page contains a list of frequently asked questions for users of Code42's products.

Code 42 backup software